We Love Our Customers!
A Compilation of Unsolicited Customer Feedback from Verified Owners of Chicago Discus Fish
Discus arrived at 9:30 am and seemed in good health. Went thru acclamation process, which took about 65 mins. and then netted into tank. They are beautiful and hiding and coming out for swims. This whole process was top notch, very impressed with Chicago Discus. (from Ray, 9/6/19)
The discus arrived in perfect condition! Thank you so much! They are already moving about and very active… I will be sure to post a video once they get settled in. Thanks again for everything! I will definitely recommend you and Chicago discus to any potential hobbyists. Have a wonderful weekend! … I have been a hobbyist for 35 years. Never, ever have I seen such beautiful discus. I attached a few pictures- lights are still off as per your instructions. (from Jason, 5/31/19)
FedEx delivered the fish about 9:30AM local time, bags were floated and 4 beautiful new and healthy looking Discus are acclimating to their new surroundings. We’re very happy with the fish! The Classic Spotted Leopard looks even better than the photo you sent, the Albino Calico very beautiful and unique, the Blues (both Turquoise & Snakeskin) are simply gorgeous. Thank you once again for a great Discus shopping experience. (from James, 5/25/19).
The fishlings arrived an hour ago. They are beautiful and are doing as well as can be expected after such a trip for them. The water temperature was 82 and the PH was 6.3. As always, the packaging was superbly performed and all the extra nice little touches – the thank you notes, the Chicago Discus stickers, all professional and yet personal. Lastly – Thank You. You ladies are great, your product is great, and your customer service is great. (from Saulo, 5/24/19)
Just a update on the fish blue diamonds spawned last night and lemons hatched good amount of fry I’m super happy with them and I can’t thank you enough for your help and time. I check the website daily just have to make room for more discus from your company. I’m not buying any discus unless it’s from you. (Frank, 4/26/19) Thank you for a incredible experience today. What a set up. Fantastic customer service. I’ll definitely be back. The fish are awesome. They are in their new homes and calm acting like they have been there for awhile. I will keep you updated on there progress. Thanks again for all your help and fantastic fish. (Frank, 4/21/19)
We finally decided to own this very beautiful fish-discus and to have it purchased at Chicago Discus. Miranda is the best! She gave us a lot of tips how to take care as an owner and she was very accommodating. We planned to buy 3 discus but it ended up to 5 discus because they are very beautiful, high quality and healthy fish they had. We will definitely come back to buy more from them and it’s worth of a drive from Indianapolis to Chicago. Wish we can rate more than 5 stars because they deserved it. (Comments and Photo by Alex, posted on Facebook, 3/25/19)
You did an amazing job of selecting beautiful discus for me and it is very much appreciated. I could not wait to get home to get you some pictures of them in their new home. They have adapted well and so no signs of stress whatsoever . Interestingly , when I approach the aquarium, and all the others know its dinner time and rise to the surface in unison, these new ones followed suit. (Comments and Photo by Ernie, 3/16/19)
I just wanted to thank you both for all the care you took in the delivery of our fish. They are absolutely beautiful! The next time we travel to Chicago we’re definitely making a visit to you and your store. Thanks again for everything. (Moni, 3/16/19)
My new Friends have arrived safe and sound and are checking out their new surroundings. What beautiful creatures! You certainly called it with the Turks, they are glad to be with each other. Such a kind gesture on your part. You certainly have a loyal customer for life. (Todd, 2/23/19)
Discus arrived in perfect condition. After acclimated to water temp they were slowly integrated into the tank where they showed no signs of stress. I proudly had friends over tonight to show them off. I am so glad I discovered your company. (Ernie 2/21/19).
One hour out of the bag. Sky blue Cobalt. You all hit this one out of the park. Can’t say enough about the pleasure Chicago discus has added to my tank. (Mike 2/20/19) Just wanted to let you know that the FedEx driver kept that box up front with him all day. Gotta love professionals. Also the Cobalt already paired off with my female Turk and laid eggs today when I was at work. Just a great deal! (Mike 2/21/19)
Great variety of colorations and sizes at fair prices. Miranda really knows what she’s doing and is very helpful when it comes to tips and advice. Got a kick out of the squawking from her parrots. Definitely recommend this place to anyone starting out in the discus hobby. … (from Jake, posted on Facebook 1/26/18)
All 4 fish arrived safety and in the 29 gal that will be home to the pair. The blue snakeskin and leopard are HUGE, practically 5″. Will give you excellent ratings, but you don’t need it if you treat all your customers as well as you have and take such GREAT care of your fish. … The verified pair looks great and should be breeding in no time. … from David (01/09/19)
I cannot say enough about the time and attention you provide your customers. I have only and always will, exclusively purchase from Chicago Discus! … from Stephany (01/01/19)
These discus are amazing! I wish I would have bought from y’all a long long time ago! The plecos too! Should I ever desire to have more stock, I’ll be going through y’all every single time. … from Phil, 12/28/18
Oh my goodness! My wife and I are in awe from the beauty of the fish that you sent us. We could not be more impressed so far. I was a little shocked at the size, definitely bigger than I thought it was going to be. We have him in the tank now after using the drip acclamation. We also have the light off as well, can’t wait till the morning to see him with the lights on. … from Todd, 12/28/18
I would say that I have bought discus fish online for the past 10 years. Having excellent quality of fish is important, I started buying from Chicago discus this year, So far every fish that I bought from Miranda and Josie are healthy excellent quality, but the most important thing is the owners they are very professional, willing to go the extra mile to please the customer, they are very knowledgeable 👍👌🏻 And willing to assit thier customers. Thank you Miranda and Josie … from Juan, October 2018 posted on Google
Just letting you know the Eruption arrived safe and sound. I became a little concerned as the temps dropped to the mid-40’s locally during the night. But he appears to be fine and doing well as he acclimates to the new environment. He certainly is a gorgeous Discus! Thanks again for being so great to work with and providing such great Discus. … from James 9/18/18
Just wanted to say Thanks, Miranda and Josie. The discus arrived healthy and happy. Fantastic color. Top Quality. You guys are doing a great job. Will tell anyone that is thinking about owning some Chicago Discus is the Best. Great Price and Unbelievable Service. Will order again. Thanks … from Costaes, August 2018 posted on Google
The fish arrived right on time at 10:15 this morning. They are in excellent shape. I am watching the two lovers dance as I try to type. Both fish are just gorgeous. I have never seen a pair so perfectly color coordinated. My only problem now is deciding which fish in my collection is the favorite. I think these might top the list. … from Dave 8/21/18
Just a note of appreciation. As always your service was above my expectations. The royal yellow I ordered had more red than expected making it look like a sun set and it looks great with the full red Marlboro. You folks are just great! Keep up the awesome work. … from Mike 8/7/18
Miranda was so accommodating and helpful when I stopped by for a couple of fish today. Their stock is very healthy (and gorgeous!!!) and the facility is top notch. After a long car ride and slow lights-out acclimation, my new fish are looking stress free. I can’t wait to see them in the full light of day. I couldn’t be happier! … from Karen 7/26/18 posted on Facebook
Also, just as a side compliment… I have kept discus on and off for years with mediocre success. Every one of the fish I have purchased from you have thrived. It’s been great. … from Jim 6/6/18
Insane to go anywhere else. Cannot beat the quality, selection, price, service and support. Don’t buy discus from anywhere else until first visiting Chicago Discus. I live in the burbs and it was an hour drive. That said, if it was 3hrs, it would still be worth it! … from Edward, March 2018 posted on Google
Been very happy with the discus I purchased from them, I ended up getting four mated outsourcing of the 12 (Red Alenquers) that I purchased. Awesome … from Stephen 5/1/18 (posted on Facebook) Reply from Chicago Discus: Thank you Stephen, Glad it worked out. Those were the little Red Alenquers if I recall correctly. They certainly blossomed as they matured! We have a few still in stock, and they are stunning.
Yesterday I received my shipment from Chicago Discus. This was the first time I have ordered ANY fish to be shipped. To say I was nervous would be an understatement. Thank you Miranda for all of your help! I am SO glad I ordered these beautiful fish from you. The color and quality of my new discus are incredible! I could not thank you enough. … from Dean 3/8/18 (posted on Simply Discus Forum)
Just wanted to let you know I received the fish this morning about 9:30. They look great, and are currently relaxing in my isolation tank. Thanks so much for taking care with them. I have 4 discus from you now – and wish I had more. Outside of a blue diamond I obtained from a local FS, they are best of the bunch. I am tempted to convert my 125 gallon African tank into a discus tank, but with summer coming up, I’ll hold off for now. Thanks again. I wish everyone I did business with met and exceeded my expectations like you guys do. … from Norm, 3/7/18
They arrived and are beautiful!!! Much larger than I expected! They are floating now and will soon be in their new home. Thank you again, I will only be buying discus from you in the future! I couldn’t be happier… from Jeff 2/28/18
I had the pleasure of buying a splendid pair of Red Turqs from Chicago Discus. Their communication was top notch, shipping/packaging was excellent (it was 25 degrees in NYC and they arrived nice and toasty), and the fish are gorgeous and true to the website pictures. In three weeks I had wrigglers. Very pleased and Chicago Discus will be added to my definite go to list when I consider purchasing more fish…. from Jamie, 1/25/18 (posted on Simply Discus Forum)