Customer Feedback

We Love Our Customers!

A Compilation of Unsolicited Customer Feedback from Verified Owners of Chicago Discus Fish

2025 Feedback

Check out My first group of discus from Chicago Discus. If you’re considering adding discus to your aquarium, I can’t recommend them enough. From the very beginning, they were so accommodating and genuinely passionate about fish care. The health and quality of the discus I received are unmatched! With over 30 years in the hobby, including saltwater experience, I can confidently say that purchasing from Chicago Discus surpassed all my previous experiences. (Ryan J., Simply Discus Facebook group post, 5/18/25)

About one half hour ago 11:AM (est) received my 4 beautiful discus in excellent condition. I was very hesitant about ordering fish on line with very bad experiences. I must say I’m totally impressed with the care taking in shipping and packaging of these fish it showed your concern over their well being. Thanks again. Ps: you’ll be hearing from me again (email from Ed N. 5/13/25)

So with all of the romance going on at Chicago discus I decided to buy a pair of unproved blue diamonds. The price was amazing i had to I have been keeping discus since the early 90s and these are some of the best looking blue diamonds I have ever seen. I have had pairs from here before and have had them lay eggs within a week of being in my tank but this pair proved themselves on the first try. I have said this before and will say it many more times Chicago discus have excellent fish but what puts them over the top is the packaging and customer service. Just to add if you don’t have your web site set up like they do you should think about doing it. Best in the business. Sorry for the glare. (Jeff Z, Discus Review Facebook group post, 4/7/25)

Chicago Discus has got to be top tier level for the quality and best service around , I bought 2 heckle cross and snakeskin panthera and immediately my tank was on another level of beauty!! Thank you Miranda for the awesome service and tips on taking care of Discus. Please guys don’t go anywhere else because you will definitely regret not going with Chicago Discus. (Miguel, Chicago Discus Facebook, 4/2/25)

Thank you for the fish and the fast communication.   Just stunning fish. Again, thank you!!!!!  (JS, 1/2/25)

I want to thank you for the outstanding packaging and boxing of my new arrivals. I was a little concerned when the water temperature in the bags was 71, but all in all everything went great. They are two beautiful Discus. (Vinnie 1/8/25)

I wanted to let you know that the 2 blue rim red covers are making a very nice recovery and had a good day today.  They are starting to eat the freeze dried blackworms and their color is coming back.  Once again we appreciate all your attention to detail and look forward to buying some more discus from you in the future. (Peter, 1/12/25)

Hi Miranda my fish arrived and he is doing well!! Thank you again for a beautiful discus!!! You are the best  (Lisa 1/14/25)

The fish are in my quarantine tank and are looking good! Thank you once again for healthy and quality discus. looking forward to next week’s shipment.  (Hayden 1/16/25)

All the fish made it fine and are doing well.  They came in very lively.  I think your packing is the best compared to the other Discus Vendors.(Scott 1/24/25)

Discus arrived. They are beautiful. They are huge and have great coloring and body shapes. (Bruce, 2/6/25)

Thank you! Amazing fish, both are beautiful! I have tried to raise small white butterfly’s and I can’t imagine the care that went into to producing the one you sent me. Packaging was great and fish came on time.  (Erik, 3/18/25)

2024 Feedback

We purchased 4 discus, 2 Penang Eruption and 2 Super Red Eagle last week and after a week the fish are doing fantastic. They arrived in a very timely manner and the packaging was perfect. Our experience with Chicago Discus was amazing and my family is very happy. We will absolutely be purchasing more discus from Chicago Discus soon. Thank you for such amazing service Miranda. (Peter Guild, 5-star Google review, 9/25/24)

A few of the beautiful and healthy discus in our display tank from Chicago Discus. The quality, health, and vibrant color of the stock is consistently the best we’ve ever seen anywhere. This shop is treasure for the discus hobbyist! (Jason Hall, posted on Discus Review, 8/12/24)

Miranda, the blue dimond is doing well. I must thank you, this is perhaps the most beautiful and shaped fish i have seen in a long time. Very high quality and i LOVED it. (K Hoque, Facebook messenger 9/24/24)

Very good quality fish and amazing service! I come back here every time I’m in the market for new discus fish. There is a great selection and the prices are just right. I highly recommend stopping by or ordering online! (Jacek D, 5 -star Yelp review, 9/18/24)

So I recently got a breeding pair (Panthera Leopard) from Chicago Discus. Miranda is top notch when it comes to quality and service. Highly recommend them. (Tommy Truong, posted on Discus Review, 8/13/24)

Huge thanks to Miranda at Chicago Discus for this spectacular super panthera. She did a pre order with Robert Lim and was able to provide pictures for me to choose from his nicer stock before putting a down payment on the fish. It was a very great and smooth transaction and couldn’t be happier with this fish. (Andrew Wilson, Posted on Simply Discus Facebook Group, 7/27/24)

I want to thank Miranda for the super nice blue fineline snakeskins. I messaged her over FB messager to see if she had any blue fineline snakeskins and she said she would check with her supplier as she was just finalizing a shipment. A little later in the day she sent me a photo with four SS and I decided to have her include them in her shipment.   The fish arrived yesterday and came by Southwest Cargo. They were in the box about six to seven hours or so. Once I got the fish home it took me about 10 minutes to break into the box lol. I floated the bags about 10 minutes in their tank. I then took each bag to the sink, removed three layers of bag and finally got to the final bag. I carefully drained the bag water out of the bag just leaving the fish in the bag and careful to not allow outside air into the bag. Carried the bag the tank and slowly eased the fish into the tank. Repeated this for all four fish. I had added salt to the tank prior to receiving the fish and left the light off over the fish to allow the fish to settle. After a couple hours the fish seemed to settle in well and would come over to my hand when I touched the glass. I turned the tank light on in the sunset which is pretty dim and took this video with my phone.  Miranda was a pleasure to deal with and kept in contact via email. She emailed me several times yesterday letting me know when she was taking the fish to the airport and all the information needed to claim the fish from Southwest Cargo. A most enjoyable experience and I am super happy with the fish. Thank you Miranda. (Pat Husband, Review posted on Simply Discus Forum 5/25/24) (Note: the video below was taken by Chicago Discus and sent to her before shipping)

I have ordered from Chicago Discus twice and received healthy fish that acclimated to their new home quickly both times. Not only were they healthy, but beautiful and in very good shape. You can tell how much the shop owners care about the fish and their customers. They pay attention to all the details and are quick to respond to your communications. They carefully tracked my package and when UPS lost it and had a major delay, Miranda spent time at the UPS facility and waited for them to locate the box. She then took the fish back to the shop and made sure they were healthy before shipping them out again.  If you are looking for healthy, beautiful discus fish from a supplier that understands these delicate fish, Chicago Discus is where you should look. (Kaysha H., 5-star Google review 6/4/24)

I have them in their quarantine tank and they are very active. Keeping them in the dark but from what I have seen I’m more than pleased. I can surely see doing more business with you in the future. Like I said I wasn’t planning on ever doing business with average fish stores. Thank you. It was a pleasure doing business with you and look forward to doing more in the future. (Facebook message from Sandy, 3/12/24)

If you’re stumbling upon this and wondering if this is legit, you have TRULY found a hidden gem. It took me weeks and weeks of research. Never in my life have I had more quality customer service purchasing anything ever. They made my order feel like a priority and gave a personable touch by contacting me every step of the process. The fish I received are the most beautiful fish I’ve ever seen in my life. I can’t wait to make an appointment to visit in person soon. (Derek G., 5-star Google review 2/21/24)

Well the day has finally come! I was able to order some of my dream fish from Chicago Discus. The customer service was amazing and I was able to pick out my fish through videos (as discus keepers we know how important selecting the right fish is). I had very specific ideas in mind and I believe I achieved what I wanted with the help of Miranda. These are absolutely some of the nicest shaped, patterned, and color fish I’ve owned. I’m excited to grow these beauties out over the next few months in hopes of reaching 5-6” and forming breeding pairs! (Jacob, G., posted on Discus Review Facebook group, 2/13/24)

I just wanted to let you know that the replacement fish you sent earlier in the week made it safely and he (she?) is doing well, and became fast friends with my other discus from you.  Thanks again for everything!  Your fish are always so beautiful & my students love them too. (email from Nina O, 2/2/24) 

Every time I order from Miranda, I receive beautiful healthy fish. They are packed very well; triple bagged inside a styrofoam cooler with a heat pack with plastic enclosing the cooler and then put into a sturdy cardboard box. My fish flew overnight via UPS cargo for about $80 from Chicago to Des Moines airports. The fish were delivered to my door before noon the following day. My fish were absolutely gorgeous, healthy, and alert. I know that I can always expect quality and reliability when I deal with Chicago Discus. Thank you Miranda and Josie!!  (Janet M., 5-star Yelp Review, 1/30/24)