Customer Feedback

We Love Our Customers!

A Compilation of Unsolicited Customer Feedback from Verified Owners of Chicago Discus Fish

2022 Feedback

We came from Michigan and thought we were going to just see beautiful Discus! And did we ever, the most beautiful and largest display of Discus we have ever seen! But we left feeling like we made new friends! The experience from beginning to end was way beyond our expectations! The outstanding gardens were loaded with well loved and cared for animals of many kinds! They have rescued animals that many would reject, it’s really special! But the Discus are top notch, healthy and beautiful at exceptional prices! Very professional to deal with, you will not be disappointed, the trip is an experience! Enjoy!  (Leanna and Don, 8/31/22, Square Feedback)

Beautiful new discus in their temporary quarantine tank from Chicago Discus. The experience from 1st contact to pick up was unlike any other vendor experience. Show quality, stunning fish! The only US distributor of Robert Lim Malaysia discus. Excellent packing for safe transport, too. We can’t wait to introduce them to the rest of their family! Highly recommend Miranda from Chicago Discus to all! I think we may be going back this week!  (Kimberly Hood, 8/14/22 in All About Discus Facebook Group)

Miranda and Josie are awesome!  They undoubtedly have the best discus fish in the country. But beyond that, they are responsive, dedicated, and caring people who absolutely treat their customers the right way. I have been buying fish from them for many years and would not get discus anywhere else. (Lenny Kirsch, 7/6/22, 5 star Google Review)

Check out these 2. All stars from Miranda Miller from Chicago Discus. This is day 3 in QT and they are coloring up so nicely!!! So happy I got them ! Stunning fish! If you haven’t gotten fish from Chicago discus . I highly highly recommend them! I am never disappointed in quality or customer service! (Justin Loebbaka, 3/22/22 Discus Review)

Big shoutout to Chicago Discus and Miranda Miller and her team. Her and the team work so hard to bring us some of the best discus in the world. This is my first time shipping discus I couldn’t do the fedex thing still to scared. So Miranda sent them Southwest cargo to Philly airport cargo city. They left 8:10 am Chicago time and arrived in Philly at 10:50 am 20 minutes ahead of schedule. I grabbed them at 11:35am and headed home. They were acclimated and in the 40 breeder at 2 pm EDT time. I want to say the experience was awesome. Miranda sent videos of all my requests and then I screen shot and circled my choices and I’ll be dammed Miranda sent me the exact . I’m still in awe of the health and alertness of these discus like they have only been in this country for a week. Thank you again Chicago Discus and Miranda Miller for a great experience. (Walt Potvin, 3/25/22, Discus Review)

The Red maps are amazing and way larger than I expected.  Thank you very much. They seem very happy in the 125 gallon tank with the 5 smaller Discus. … I do really like them, but I have never seen that strain before. They look so beautiful when my moonlight with clouds lightning is on in the evening.  (email communication from Coby, 2/9-10/22)

I had the honor of spending some time this Sunday at Chicago Discus. Miranda is an extremely wonderful person and very, very knowledgeable and more than willing to share. I have been the president of our local Cichlid club and have been around a lot of fish experts and she is very impressive and such a pleasure to visit with. I picked up two packages of beef heart from her.  (Jason Libasci 2/8/22 Discus Review)

Just placed in the tank a few min ago. Can’t say enough good things about Chicago discus. Thank you Miranda.  (Jeff Zimmerman 2/9/22 Discus Review Facebook) —–>

Chicago Discus Unboxing! These guys came via Southwest Airlines this afternoon and- once again- I couldn’t be happier. Many continued thanks to Miranda and Josie (and Robert Lim) for more spectacular Discus and for my favorite tank in the house (despite the scratches on the glass).  (Don Mertes 1/21/22 posted in Discus Review Facebook page.  Here’s the link to see video… available to Discus Review group members)

So we just went upstairs to the QT 75g that the four Chicago Discus are in for their evening feeding. The two fish that hadn’t paired off were in the other corner paired off and spawning. So four discus purchased three weeks ago ended up being two pairs and have now spawned four times since arriving. Just unbelievable. (Mike Kennedy 1/10/22 Discus Review Facebook)

2021 Feedback

Top-notch experience from beginning to end from this fantastic company. I’m in Phoenix Arizona and had them sent here through Southwest airlines, who ended up delivering them late, but Miranda was on the phone with me at midnight to make sure they were all right. And they are incredible! (Review by Don M. on Chicago Discus Facebook page 12/30/21)

Gotta say I absolutely Love all my Discus from ChicagoDiscus.com. They always arrive Healthy, fast and packed so well. Just an Awesome place to order from!  (Comment by Deborah H. on Discus Review Facebook page, 12/26/21)

I knew from my first order before ever receiving it that Chicago Discus was going to be special. On the evening they were shipping my first order I get all call from them on the road outside of the airport. Because of a disturbance at the airport that evening, all roads into cargo were closed. This was the first time they had experienced such a thing and were concerned my first experience with them would be bad. The order was for only one fish but it was special because it was a gift for my wife. No harm, these things happen and they took the fish back to the shop putting him in his own tank until they could try again the next day. What they didn’t know is I own a mail order business and know what they were going through. Expensive shipping supplies wasted, another trip to the airport, time canceling and recreating shipping document. They never missed a beat, keeping me informed all the way and never once complained and only concerned about keeping us happy. Placed my third order now and am so thrilled with them. This is that first purchase, a red panda.  (from Mike K. on Chicago Discus Facebook page, 12/17/21)

Great source for high quality discus (Review by Patrick published on Facebook 10/18/21.  Patrick bought all 6 of our Albino Red Leopards and sent this wonderful photo of them in his tank.)

Would like to do a shout-out for Chicago Discus. Miranda is the most humble honest and caring person that I have ever dealt with..!!. I have made multiple purchases from her and have been extremely pleased with them all. She will Not sell you anything that is not up to her standards. I have had only 1 fish that has died from her and really do not know if it was my fault or hers but she gave me credit for it..that is just Miranda..she did not have to do that. All my shipments have been pack perfectly and arrived in good health. The fish will also eat within the hour. Sooo..to shorten this..if you are looking for quality, healthy and reasonably priced discus check out Chicago Discus..!!  (from Roxanne, 7/29/21, posted on Discus Review Facebook page)

I am a passionate discus hobbyist and my son happened to move to Chicago within a few miles of Miranda and Josie (we are from Rochester, NY). I made an appointment to visit and had no idea what was in store for me- literally.  The tanks were pristine and full of gorgeous discus. Healthy and vibrant. There was even an hours old batch of fry to prove a pair she realized right as we were viewing the tanks.  Miranda was so generous with her knowledge, experience and time. She actually showed me step-by-step her process for making her beef heart recipe and even how to find her recipe on her website.  She’s passionate about her fish and so many other creatures she keeps on site- parrots, chickens, ducks, turtles, koi, bees and a myriad of gorgeous healthy plants that I heard are Josie’s talents. This tiny plot of land is heaven on earth to anyone who loves plants and animals. Their passion is visible in the care of every living thing there.  As I looked at the tanks full of the most beautifully shaped, brightly colored discus I’d scoped out the ones I wished I could take home. My tanks are full at the moment but she’s won my heart and confidence. Thank you so much Miranda for letting me experience a few minute of your beautiful life. I can’t wait to visit you again.  (Review posted by Jenene on Chicago Discus Facebook page, 6/30/21).

I have been a discus hobbyist for over 10 years and I have purchased many discus from local fish shops and none have come close to what Miranda has. These discus are healthy and great size. Just beautiful. Only regret I have, not finding Chicago Discus sooner. (from Josh, Google review, 4/3/21)

Once again my order came in great health. All most immediately grouping with the other discus. I don’t even shop around anymore. You folks are my go to discus shop. KEEP UP THE GREAT WORK! The Red Panda is exceptional. (from Mike, 4/14/21)

Just had to share my fantastic experience with ChicagoDiscus. Meeting Miranda was awesome as she was nice, very knowledgeable, and patient with my fish selections/questions. The place is awesome to see and the fish are superb. I was looking for larger reds and boy did I get some beauts. …  I tried ChicagoDiscus……boy I’m glad I did. The pic below was a short while after my two hour trek home releasing them into into their tank. I’m picky about the fish I buy and Miranda and her fish were SO worth the drive/traffic. (Bill G, posted on Simply Discus Forum, 4/9/21)

Good morning Miranda! I received 4 discus from you yesterday and I wanted to thank you they are absolutely beautiful. I maybe be making another purchase in the near future. Thank you again. Hope you have a great day.  (from Heather, 4/7/21)

Just wanted to say thank you for my order. The Discus look AMAZING! I will order all of my future Discus from you. (from Brandon, 4/4/21)

Everyone arrived safe and sound!  They seem happy checking out their new home and are so colorful!  Thank you so much for all your help and picking out such beautiful fish!  Now I just need to figure out names…  (from Erin, 3/31/21)

Received the fish right on time! They are doing wonderful and all I can say is WOW, they are absolutely beautiful!! Thank you again for the wonderful customer service!  May you and your business have many blessings! (from Elizabeth, 3/9/21)

Integrity is what this seller is all about. The discus we ordered was not delivered until day 3 after shipment, due to FedEx delay.  Seller kept us informed during entire process, and took the time to listen to our distress. When our fish was finally delivered, two days overdue, it was, amazingly, still alive! Today our miracle discus is swimming among tank mates and is a gorgeous addition to our aquarium. THANK YOU so much Chicago Discus, you are the ultimate Discus store!! (from Shirley, 2/28/21)

Beautiful fish, A+ packaging and great communication. Do not hesitate to do business with Chicago Discus  If you’re in the Midwest looking to get into the hobby I highly recommend! (from Zach, posted on Simply Discus Facebook 2/2/21)

I’ve always bought my Discus from Chicago Discus . Chicago Discus is my number one stop to go to when it comes to needing high quality discus. Check out the website and look at the food being delivered to your King Of The Tank. Miranda and Josie is very knowledgeable and always willing to assist you with whatever you need when it comes to your discus just look at my tank picture.  (from Ray, Google review 1/22/21)

Purchased 4 three weeks ago and 11 in late 2019. Amazing selection , accumulated in Chicago city water, Miranda wonderful to work with a bio chemistry education. Clean facilities and happy to help with any questions at anytime . Thanks again.  (from Mike V., on Chicago Discus Facebook page, 1/9/21)