Customer Feedback

We Love Our Customers!

A Compilation of Unsolicited Customer Feedback from Verified Owners of Chicago Discus Fish

2024 Feedback

If you’re stumbling upon this and wondering if this is legit, you have TRULY found a hidden gem. It took me weeks and weeks of research. Never in my life have I had more quality customer service purchasing anything ever. They made my order feel like a priority and gave a personable touch by contacting me every step of the process. The fish I received are the most beautiful fish I’ve ever seen in my life. I can’t wait to make an appointment to visit in person soon. (Derek G., 5-star Google review 2/21/24)

Well the day has finally come! I was able to order some of my dream fish from Chicago Discus. The customer service was amazing and I was able to pick out my fish through videos (as discus keepers we know how important selecting the right fish is). I had very specific ideas in mind and I believe I achieved what I wanted with the help of Miranda. These are absolutely some of the nicest shaped, patterned, and color fish I’ve owned. I’m excited to grow these beauties out over the next few months in hopes of reaching 5-6” and forming breeding pairs! (Jacob, G., posted on Discus Review Facebook group, 2/13/24)

I just wanted to let you know that the replacement fish you sent earlier in the week made it safely and he (she?) is doing well, and became fast friends with my other discus from you.  Thanks again for everything!  Your fish are always so beautiful & my students love them too. (email from Nina O, 2/2/24) 

Every time I order from Miranda, I receive beautiful healthy fish. They are packed very well; triple bagged inside a styrofoam cooler with a heat pack with plastic enclosing the cooler and then put into a sturdy cardboard box. My fish flew overnight via UPS cargo for about $80 from Chicago to Des Moines airports. The fish were delivered to my door before noon the following day. My fish were absolutely gorgeous, healthy, and alert. I know that I can always expect quality and reliability when I deal with Chicago Discus. Thank you Miranda and Josie!!  (Janet M., 5-star Yelp Review, 1/30/24)

2023 Feedback

I have received the discus fish at 10:00 this morning, I am very happy.These are discus the best quality is I even soon,color and size are very satisfied,I’m also glad that I made the right decision,I appreciate everything you do for me.  (email from John, 10/6/23)

OMG they are fantastic! They arrived in great condition not stressed at all after their trip. The female follows me around the tank and the big guy is just eyeballing me like who are you! They are doing so well! I cannot thank you enough and you have me as a customer for life! After watching the cichlid bros. YouTube video I knew I had to try a new store that deals in quality vs quantity! Have a great weekend and I will enjoy my new babies! (email from Ric, 7/21/23)

These were the biggest healthiest discus we’ve ever seen. Within the first month they were laying eggs. These fish are a great value for the money. We’ve had 3 for 3 months now and are going back to get another. (Maria Garcia, 5-star Google review 7/1/23)

I am so impressed with the quality of your Discus! They are amazing! I will definitely check your website for the Blue Rim Red Cover arrival and availability of other beautiful Discus !!! I am definitely satisfied!! …They are so beautiful and healthy !! They are in a tank front and center of my bedroom,  what a beautiful site! I will definitely order more from Chicago Discus!! This is a dream come true for me ! (from Drake, email 6/14/23)

Greetings from Puerto Rico, I have 7 from Chicago discus and the quality is always impressive, these Coral Red are beautiful!!! 100% recommended!!!!  (Jorge L Melendez, posted on our Facebook page, 4/7/23).

We have 16 discus from Chicago Discus and every strain is absolutely stunning. Miranda has high quality discus for sure. If looking for amazing discus look no further, you won’t be disappointed. (Wayne Kmiec, posted on our Facebook page, 4/6/23)

Ok, so I may have justified a work trip to Chicago just to visit Chicago Discus… and I may have driven the like 15 hours round trip… and I may have bought 5 new discus… but, DANG that was an awesome experience. Great job Chicago discus! In the QT for a few weeks. Oh, and if you love birds, turtles and koi, this place is your jam! (posted by Jeff Probst, Discus Review Facebook, 3/30/23)

They are the best at Chicago discus!  Even though they ship and do an excellent job at it, we were thrilled to experience the Arboretum, and looking at the beautiful variety of healthy discus! You will always walk away with some fish you are proud to show off!  (Leanna Henderson Vite, posted on our Facebook page 3/24/23)

Picked up a golden albino leopard at Chicago discus today! Swimming around exploring the q tank and coming up to front of tank when I walk over which is what I love to see the first day! In love! (Kelly Ferriera, Discus Review Facebook, 3/22/23)

After seeing pictures online, we decided to make an appointment to see them in person. Walking in we were amazed by the amount of fish to choose from!  Several tanks with so many beautiful colors/patterns, and these are not small fish like you see at the swaps! It really made choosing difficult.  Throughout our choice dilemma, Miranda was super helpful and answered whatever questions we had. When we finally decided on our new additions, Miranda carefully bagged them with fresh water and made sure they were secure in their bags for the trip home.  After seeing the size and quality of the fish she has, we will definitely be going back to see her! (Rich Augustine, 3/2/23, 5 star Google review)

I admired the selection from afar for a year before I made my first purchase. My only regret was waiting so long. I dealt with Miranda exclusively during my purchase. I found communication extremely efficient, and Miranda answered all of my questions promptly and thoroughly. Descriptions of the fish were highly accurate. Packaging was impeccable and sizing of the fish was actually underestimated, which was a pleasant surprise. As far as fish quality is concerned, I found the three fish that I purchased to be second to none in my experience. (Mike Simonetti, 2/2/23, 5 star Google review)

Absolutely amazing place. The only place I buy Discus from. Amazing fish, Amazing people. (John Tortorella, posted on our Facebook page 2/5/23)

Can’t wait to see what’s new! And again I can’t thank you enough for all the time you spent with me. So professional and honest! (Susan Marie Loring, posted on our Facebook page 2/3/23)

If you are looking for high quality, large fish, this is your stop! Beautiful and healthy fish from great people. (posted by Carter as a review on Chicago Discus Facebook page, 2/2/23)

By far the nicest Discus I have ordered from anywhere. Miranda and Chicago Discus are super easy to deal with. My Super Red Eagles are stunning! Healthy, fat and energetic right out of the bag. They have top notch packaging. I live in a cold climate and when I opened the box it was nice and warm. And water was still above 80 degrees. (from Mike Medeck, posted as a comment on Super Red Eagle listing, 1/10/23)

Click on the date below for Feedback from Previous Years

2016      2017      2018      2019     2020     2021     2022